Terms of Services

These Terms of Services explain the conditions for using the Berg-en-See Accommodation website and booking a stay with us. By using our website or making a booking, you agree to these terms.

1. General Use of the Website

• You may use our website to view information, send enquiries, and request bookings.
• You may not use the website for unlawful activity or to send harmful content.
• We may update or change website content without notice.

2. Accommodation Bookings

• A booking is only confirmed once we receive the required deposit or full payment.
• Quotes are valid for a limited period and may change if not accepted in time.
• All bookings are subject to availability.
• We reserve the right to decline a booking if needed.

3. Pricing

• Rates may change based on season or demand.
• Rates will be confirmed before payment is made.
• Any changes in the number of guests must be communicated to us.

4. Payments

• A deposit is required to secure dates.
• The remaining balance must be paid before arrival.
• Proof of payment must be sent to us.
• Failure to pay on time may result in cancellation of the booking.

5. Check-In and Check-Out

• Check-in: From 2pm
• Check-out: 10am
• Late check-out may be allowed on request and is not guaranteed.

Early arrivals must be arranged in advance.

6. Changes and Cancellations

• Guests must inform us as soon as possible if dates or guest numbers change.
• Cancellation terms may vary depending on season and booking conditions.
• Refunds depend on the timing of the cancellation and any costs already incurred.

(If you want, I can add a full Refund & Cancellation Policy as a separate page.)

7. Guest Conduct
Guests agree to:

• Respect the property, neighbours, and surrounding areas
• Avoid loud noise after 10pm
• Keep the accommodation tidy
• Report any damage
• Ensure only confirmed guests stay on the property
• Follow all house rules stated in the booking details
• We reserve the right to ask guests to leave if rules are broken.

8. Damage and Liability

• Guests are responsible for any damage caused during their stay.
• Costs for repairs or replacements will be charged to the guest.
• We are not responsible for loss or damage to personal items brought onto the property.
• Guests use the premises, facilities, and beach access at their own risk.

9. Parking

• Parking is available but guests are responsible for securing their vehicles.
• We are not liable for loss or damage to vehicles or belongings.

10. Website Information

• We aim to provide accurate information, but errors may occur.
• We are not responsible for any loss caused by outdated or incorrect website details.

11. Personal Information

• Personal information is handled according to our Privacy Policy.
• By using our website or sending a booking request, you agree to the handling of your information as stated in that policy.

12. Changes to These Terms

• We may update these Terms of Services when needed.
• The updated version will replace previous versions on this website.

13. Contact Details
For questions regarding these terms or your booking, please contact us:

Berg-en-See Accommodation
Email: enquiry@berg-en-see.co.za
Phone: 073 357 8661 / 082 667 6844
Address: 8 Belloy Street, Bloubergstrand, 7441